(4.3 / 5)14+ Ratings

Rimowa Reviews

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Overall Rating

4.3
14 Reviews
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About Rimowa

RIMOWA is a global leader in premium luggage. Founded in Cologne in 1898, the brand is synonymous with timeless design and superior craftsmanship. RIMOWA creates products at the intersection of innovation, utility, and luxury for discerning purposeful travelers.

The brand was the first to introduce aluminum and polycarbonate suitcases, combining heritage and craftsmanship with the rigours of modern technology. The iconic grooved suitcase design is visually striking and functional, making it easy to grip and maneuver.

RIMOWA offers a wide range of products including carry-on and check-in-size suitcases, backpacks, duffel bags, and other useful travel accessories in a variety of colors. They also offer complimentary shipping on all luggage orders online.

The brand is also known for its RIMOWA Electronic Tag, a feature that saves time during the check-in process. With just a few taps on the smartphone app, travelers can complete the check-in and generate the electronic tag without the need for printed paper tags or long queues at airport counters.

RIMOWA also offers a comprehensive in-store repair and restoration service, allowing customers to have their suitcases repaired or restored, even years after purchase. This commitment to customer service sets RIMOWA apart from other luggage brands.

All these features and benefits have made RIMOWA a favorite among travelers and helped it stand out from other luggage brands.

Rimowa Pros & Cons

Pros of Rimowa Luggage:

  1. Smooth Gliding: The Multiwheel System allows the luggage to glide effortlessly across various surfaces, including airport floors, bumpy pavement, and rough carpeting.
  2. Sturdy Construction: Made from durable materials like aluminum, which is lightweight and indestructible, though it may dent and scratch easily.
  3. Adjustable Handle: The telescopic handle is sturdy and adjustable, making it comfortable for people of varying heights.
  4. Flex Dividers: The luggage features flex dividers with Velcro straps, which are compressing and useful for organizing items.
  5. TSA-Approved Locks: The suitcases come with TSA-approved locks for added security.
  6. Lifetime Guarantee: Rimowa offers a lifetime manufacturer’s guarantee, which covers functional aspects of the suitcase and includes repair services.
  7. Customization Options: The luggage is highly customizable, with options to change the color of the wheels, handle strap, and luggage tag.

Cons of Rimowa Luggage:

  1. High Price Point: Rimowa luggage is generally expensive, with prices ranging from $1,000 to $1,400.
  2. Material Flexibility: The lightweight material can be too flexible, which may not be ideal for fragile items.
  3. Cosmetic Wear: The aluminum material dents and scratches easily, which may not appeal to those who prefer a pristine appearance.
  4. Repair Complexity: While Rimowa offers repair services, some users may find the process of getting repairs done through the company's stores or client care team to be complex.

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Rimowa Customer Reviews (14)

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Rebecca Boyle
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Jul 21, 2024
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Thomas Chaffin
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Jul 21, 2024
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Niels Jepsen
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Jul 20, 2024
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Jul 18, 2024

Rimowa Customer’s Q&A

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Rimowa Features and Benefits

RIMOWA is a luxury luggage brand known for its iconic aluminum suitcase with a grooved exterior, symbolizing durability and style. The design was inspired by the golden age of aviation, with the grooves paying homage to the world's first all-metal aircraft.

Key features and benefits of RIMOWA luggage include:

  • Durable and lightweight materials: RIMOWA uses anodized aluminum known for its resistance to wear and tear. The suitcase also features a multi-layer lining that provides extra protection for the contents.

  • Design focus: The iconic grooved suitcase design is visually striking and functional, making it easy to grip and maneuver.

  • Use of polycarbonate: RIMOWA pioneered the use of polycarbonate in manufacturing their suitcases, making them more lightweight, durable, and flexible than traditional suitcases.

  • Wide range of products: RIMOWA offers carry-on and check-in-size suitcases, backpacks, duffel bags, and other useful travel accessories in a variety of colors.

  • In-store repair and restoration service: RIMOWA offers a comprehensive service, allowing customers to have their suitcases repaired or restored, even years after purchase.

  • RIMOWA Electronic Tag: This feature saves time during the check-in process. With just a few taps on the smartphone app, travelers can complete the check-in and generate the electronic tag without the need for printed paper tags or long queues at airport counters.

  • Smooth-rolling wheels and sturdy, telescopic handle: These high-quality components make maneuvering through crowded airports and city streets a breeze.

These features and benefits have made RIMOWA a favorite among travelers and helped it stand out from other luggage brands.

Rimowa Pricing

RIMOWA's pricing varies by product, but here are some examples:

  • Original Cabin Optical: $2,050.00
  • Original Cabin Twist: $1,650.00
  • Black Case for iPhone 16 Pro Max: $180.00
  • Silver Case for iPhone 16 Pro: $180.00
  • Original Bag - Aluminum Cross-Body Bag: $2,125.00
  • Signature - Nylon Backpack Medium: $1,200.00
  • Classic Trunk: $2,250.00
  • Classic Cabin: $1,525.00

For a comprehensive list of prices, you can visit rimowa.com and explore their product collections.

Payment Method

At Rimowa.com, payment for all goods must be made by credit or debit card. The following cards are accepted:

  • Visa
  • MasterCard
  • American Express
  • Discover

Please note that the payment process may vary slightly based on the specific product and location. Always refer to the official Rimowa website for the most accurate and up-to-date information.

Rimowa FAQs

FAQ

Rimowa Alternatives

Here are the top 10 alternatives to Rimowa:

  1. Away: Known for its quality and style, it is a close rival to Rimowa. The Carry-On Aluminum Edition is a serious Rimowa dupe.
  2. LEVEL8: Offers Full Aluminum Carry-On Luggage 20” at just a third of the price of most Rimowa suitcases.
  3. Monos (Hybrid Collection): A high-end luggage brand known for sleek and simple design but boasts excellent build quality and premium features.
  4. Tumi (19 Degree): Offers a collection available in multiple materials.
  5. Briggs & Riley (Sympatico): Known for its CX Compression system and double spinner wheels.
  6. Sterling Pacific: Known for its extremely durable luggage.
  7. Samsonite (Proxis): Offers extremely lightweight and durable luggage with a USB port for charging.
  8. Delsey Paris (Titanium): Offers excellent value for money and the carry-on has an external compartment.
  9. Victorinox (Airox): Offers extremely lightweight luggage with a durable polycarbonate shell.
  10. Travelpro (Platinum Elite Pro): Known for its expandable capacity and aluminum corner guards.

These brands offer a range of luggage options that are similar to Rimowa in terms of quality, style, and functionality. Some of them are more affordable, while others offer unique features or designs. Always refer to the official websites of these brands for the most accurate and up-to-date information.

FAQ

How To Open A Rimowa Account?

To open an account on RIMOWA.com, follow these steps:

  1. Navigate to the official RIMOWA website.
  2. Click on the "Register" button.
  3. Fill out the registration form with your personal information.
  4. Confirm your email address by clicking on the link sent to your registered email.
  5. Complete your registration by following the prompts.

Once the account is created, it allows for easy management of orders and returns, and offers personalized recommendations. Registering a suitcase also enables retrieval of the RIMOWA Ownership Certificate and provides information about the Lifetime Guarantee that covers all functional damage.

For suitcases purchased from January 1st, 2023, and onwards, an NFC tag located behind the telescopic handle can be scanned to begin the registration process. This also allows access to a digitalized Ownership Certificate. The Ownership Certificate is a unique digital identity card for the RIMOWA suitcase stored on the Aura Blockchain Consortium platform, and can be accessed anywhere in the world.

Remember, registration is possible for all serialized products. By registering a RIMOWA item, all information linked to the product can be easily accessed.

Please note that the registration process may vary slightly based on the specific product and location. Always refer to the official RIMOWA website for the most accurate and up-to-date information.

FAQ

Rimowa Return Policy?

At RIMOWA, the return policy allows for products to be returned within 30 days of receiving the merchandise for a full reimbursement or exchange, given that the merchandise is complete, unused, and undamaged. This applies except where indicated for certain special promotions.

However, select products, such as luggage tags, cannot be returned when hot-stamped, purchased individually or in addition to a suitcase. For limited editions (special offers which are limited in time such as RIMOWA brand collaborations), returns are accepted within 14 days from receiving the merchandise for a full refund, under the condition that the merchandise is complete, unused, and undamaged.

Return shipments are only accepted from the same country to which the merchandise has been delivered. To initiate a return, one can create a new RIMOWA account or log in to an existing account to process returns online, call the customer service center, or email the customer service team.

Please note that there may be a period of 10 to 14 days between receipt of the returned merchandise and reimbursement of the purchase price. The purchase price of the returned merchandise will be reimbursed to the purchaser and holder of the credit card or account used for the purchase. The sum will be reimbursed in the same currency as the purchase. Any losses due to currency fluctuations will not be reimbursed.

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